Frequently asked questions

A managed print service means we take responsibility for your print environment, including device supply, installation, monitoring, maintenance and consumables. You pay a predictable monthly cost and we handle the rest.

In most cases, yes. We assess your current fleet and advise whether existing hardware can be brought under a managed service or whether a refresh makes better long-term sense.

Our monitoring tools track toner and supply levels across your fleet. When levels drop to a set threshold, we automatically dispatch replacements so your team is never left without supplies.

Yes. Our managed print services cover UK-wide deployments, including multi-site organisations with different device types across locations.

Managed print is typically structured with a hardware cost (purchase, rent or lease) plus a cost-per-print that covers support and consumables. We explain the model clearly during your consultation.

We partner with Sharp, Epson and Lexmark for print and MFD hardware, and can recommend the right mix for your volumes, security needs and budget.

Yes. Fleet optimisation reviews usage data to right-size devices, remove waste and place the right printers where teams actually need them.

Yes. Secure print release stops confidential documents sitting on output trays. Users authenticate at the device before jobs print.

Yes. Cloud print management lets staff print securely from office or home without relying on local print servers at every site.

Service response times depend on your agreement, but UK engineer support and proactive monitoring are core parts of our managed print offering.

Our Workplace IT services cover hardware procurement, device standardisation, hybrid workspace equipment, refurbished enterprise devices and device lifecycle management. We focus on hardware, not software or network infrastructure.

Yes. We offer new hardware from trusted brands and quality-certified refurbished enterprise devices. Many customers choose a combination depending on role and budget.

Yes. Device lifecycle management includes asset registers, proactive replacement planning, certified data wiping and WEEE-compliant disposal.

Yes. Hybrid workspace solutions include pre-configured kits shipped to home addresses, with return logistics when equipment is no longer needed.

We can supply devices ready for your environment, including standard builds aligned to your procurement policy and MDM requirements where agreed.

We supply business-grade laptops and desktops from major enterprise brands, including remanufactured options through our Circular Computing partnership.

Yes. IT procurement and standardisation helps you define approved models, simplify onboarding and keep budgets predictable as you grow.

Yes. Certified data wiping and WEEE-compliant recycling are part of our lifecycle service, with documentation for audit purposes.

No. We support single-site rollouts and large multi-site programmes. Tell us your scale and we will recommend the right approach.

Request a quote online or speak to an expert. We will ask about user numbers, roles, locations and any existing standards you need to align with.

We design and install video conferencing, wireless presentation systems and certified Microsoft Teams Rooms, Zoom Rooms and Google Meet hardware for huddle spaces and boardrooms.

Yes. Consistent room setups make meetings easier for staff and reduce support calls. We plan rollouts so every room works the same way.

Yes. We supply certified Teams Rooms hardware with one-touch join, central management and UK installation and support.

Yes. We assess your space, display size, acoustics and platform requirements, then recommend cameras, mics, speakers and control panels that fit the room.

Wireless presentation lets users share their screen without hunting for cables or adapters. It suits hybrid meetings where guests join from laptops or tablets.

Yes. UK-based support is available after install, including remote troubleshooting and on-site engineer visits where required.

Timelines depend on room count and complexity. A single huddle space may be completed in a day; multi-site rollouts are planned in phases.

Many setups support your primary platform (Teams, Zoom or Google Meet) with presentation sharing for guests. We confirm compatibility during design.

Yes. Interactive panels and professional displays are part of our presentation systems offering, sized for the room and usage.

Use our Speak to an Expert form or call 0333 038 8885. We will discuss room sizes, platforms and any existing equipment you want to reuse.

It replaces the paper visitor book with branded digital check-in, host notifications and a live register of who is on site.

When configured correctly, digital sign-in supports UK GDPR with consent capture, retention rules, encrypted storage and audit trails. We help you set policies that match your needs.

Yes. Badge printing at sign-in gives clear identification, with optional photo ID and expiry times for contractors or temporary access.

Yes. Separate flows can capture company, purpose of visit, safety briefings and policy acknowledgements for contractors and deliveries.

Yes. Hosts can be notified by email or SMS when their visitor arrives, reducing waiting time at reception.

Yes. A live on-site register helps fire marshals see who is in the building during an evacuation drill or real event.

Yes. Visitors can acknowledge safety policies at check-in, with timestamped records stored for compliance.

Yes. Central reporting across sites is available, with consistent branding and policies at each location.

Typically a tablet or kiosk, optional badge printer and network connection. We advise on layout and hardware during scoping.

Contact us for a no-obligation discussion. We will ask about visitor volumes, sites, compliance requirements and existing processes.

future® Office is part of Future Digital Systems Ltd (FDS Group). Since 2009 we have supported UK workplaces with managed print, IT hardware, meeting rooms and visitor systems.

We support organisations UK-wide, including multi-site rollouts with consistent service and account management.

Yes. Our services scale from growing businesses to enterprise organisations that need standardised technology across many locations.

Yes. Many customers combine managed print, workplace IT, meeting rooms and visitor systems under one relationship for simpler procurement.

Use our online quote form or call 0333 038 8885. Tell us what you need and we will follow up with the right specialist.

Yes. We help reduce print waste, supply remanufactured IT and dispose of devices responsibly. See our Sustainability page for detail.

Our registered office is at 10 Maple Park, Hoddesdon, Hertfordshire EN11 0SR. We serve customers nationally.

We work with education, healthcare, legal, finance, construction and enterprise organisations. Visit our Industries pages for sector-specific detail.

We supply, install, manage and support hardware. You get practical advice plus ongoing service, not just a catalogue.

We aim to respond promptly during business hours. Urgent print or reception issues for existing customers are handled per your service agreement.